DRAFT 2026-08-31 — pending review by counsel. The previous site's “Terms & Conditions” link pointed at a 2020 privacy notice; HotelBetter has not previously published terms.
DRAFT — not yet in force.
You forward us a hotel booking confirmation. We re-check the same hotel for your dates and, if we find options we judge genuinely better — price, room, or perks, with cancellation terms at least as good as your original — we email them to you. We keep checking until your booking's free-cancellation window closes, until your stay begins, or until you stop us, whichever comes first.
Nothing. When you rebook through us, the booking channel pays us a commission. The prices we show you are the prices you pay.
Your original booking stays yours. We never change or cancel it. If you confirm a new option through us, cancelling the original is your responsibility, within its own cancellation terms; we remind you, but we cannot do it for you.
We do not promise that better options exist for any booking. If we find nothing that beats what you have, you will not hear from us.
Every email we send includes a one-click link to stop watching that booking. You can also write to hello@hotelbetter.co.
When you confirm an option, the reservation is made with the hotel through our travel-technology partners. The hotel's own terms, rate rules, and cancellation policy for that reservation apply and are shown before you confirm.
HotelBetter provides the service as-is. To the extent the law allows, we are not liable for the acts of the hotel or for indirect losses; our total liability for a booking is limited to what we earned on it.
hello@hotelbetter.co